Privacy Policy

Updated: January 24, 2019

Simple Farms LLC ("Simple Farms" or "we" or "us") respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Privacy Policy").

We at Simple Farms constantly aim to provide the best user experience possible to our customers. We value the long-term relationship that allows us to provide a personalized, valuable experience that delivers information, resources, and services that are helpful to you. This Privacy Policy discusses, among other things, how Simple Farms uses and shares information and data related to you.

By using Simple Farms' website (https://simplefarms.ag) (the "Site"), Simple Farms' mobile applications (the "Apps"), or Simple Farms' services (which may be available through the Site or the Apps) (the "Services"), you agree to the terms of this Privacy Policy and consent to Simple Farms' collection and use of information data related to you.

If you do not agree or consent to any of the terms of this Privacy Policy, your only recourse is to discontinue accessing or otherwise using Apps, Site, and Services. Do not use the Site, Apps, or Services if you do not agree with this Privacy Policy.

1. Personal Data and Aggregate Information

"Personal Data" refers to information that tells us specifically who you are, such as your name, phone number, email, approximate geographic location of your computer or device, or postal address, and possibly information relating to certain support or customer service issues. While some experiences, such as visiting the Site, will not prompt a collection of Personal Data, you generally need to provide us with Personal Data to use most of the features of the Site, Apps, and Services, including to allow us to provide you with certain personalized or enhanced Services. How we collect and store information depends on the activities in which you elect to participate and the Services provided.

From time to time, we may collect general, non-personal, statistical information about the use of the Site, Apps, or Services. This information represents a generic overview of our users' collective viewing habits and allows us and other third parties to modify information, promotions, offers, and/or discounts on Services based on user traffic and behavior. We collect this information using technologies such as "cookies," which are discussed in greater detail below. We collect this information to determine, for example, which areas of the Site are most popular and to enhance the Site and the Apps. We may also group this information into aggregate data to describe the use of the Site or Apps to our existing or potential business partners or other third parties, or in response to a government request. We may also use this information to optimize third-party offers of products and/or services. We also may share or sell aggregated demographic and preference data to third parties to enable the provision of targeted information. However, please be assured that this aggregate data in no way will it personally identify you or any other user.

• Information Simple Farms May Collect From You

Simple Farms receives and stores any information you enter on our Site or Apps or give to us in any other way. Types of information you may provide include:

• Contact Information. When you sign up for an account, you may be required to give us your name, email address, street address, billing address, and phone number, and additional information that enables you to sign up for and use Services.
• Payment Information. We may collect Personal Data such as your credit card number or expiration date when you sign up for Services or register with the Site or Apps.
• Information You Submit or Post. We may collect information you submit to us using our feedback tool or website questionnaires. For example, when you contact customer support, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
• Phone Information. If you have installed the Apps or use the Site on your mobile device or tablet, it may require special permission such as access to the camera, microphone, pictures, read and write external storage, network access,etc., those permissions allow the Apps or Site to work properly on your device. If you do not allow all required permissions, the Apps or Site may not work properly.
• Survey Information. Simple Farms may also collect information and data provided by you from our responses to surveys. The surveys may be for research purposes to improve our Site, Apps, or Services. Simple Farms may post testimonials on our Site with express consent of the individual or company who provided the information. We may also post or share news, events, results, accomplishments, marketing materials from Simple Farms or from other individuals or companies to help promote their brand(s). Requests to remove posted materials should be submitted toprivacy@simplefarms.ag. Reasonable efforts will be made to remove posts upon receiving written notice.

• Automatically Collected Information

When you use, install, visit, or access the Apps or the Site, Simple Farms may collect certain information form you automatically, such as information provided by your website browser or mobile device, including but not limited to:

• Device Identifiable Information. We may collect information that is linked to your computer or device. This information may include your IP address, browser type and language, access times, pages visited, and operating system.
• Mobile Device Information. We may collect information from any mobile device you use to access our Apps, Site, and Services, including device type and model, network provider, and unique device identifier.
• Cookies and Similar Technologies. We may collect technologies such as "cookies," "pixels," and "widgets."

• Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features, such as personalized advertisements on other websites, and storage of items in your shopping cart between visits. If you do not wish for Simple Farms to place and use cookies on your computer, you may modify and control how cookies are handled in your browser settings. If you choose to disable cookies, certain functions of the Apps, Site, and Services may not function correctly.
• Pixels/Web Beacons (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user's hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
• Social Media Widgets such as a share button to Facebook or Twitter may be on our Site. These features may collect your IP address and what page you are visiting on our Website.
• Google Analytics. We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. This analytics data is not tied to any Personal Data.

The Site do may not currently support Do Not Track, which is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites.

• How We Use Your Information

We use, store, and process information, including Personal Data about you, to provide, understand, improve, and develop the Apps, Site, and Services. This information is collected and used for the necessary purposes set out below:

• To carry out and provide our Services and obligations from any contracts entered between you and Simple Farms, including billing and collections.
• Notify you of Service and subscription expirations and renewals.
• To provide customized, personalized content through our Apps, Site, and Services.
• Notify you about changes to our Apps, Site, Services or policies.
• To allow you to participate in new features and Services.
• To facilitate the delivery of content or advertisements that we feel may be relevant to you.
• To communicate new or existing products or services that we feel can help you.
• For our internal business purposes.
• For any other purpose with your consent.

• How We Share Information We Collect

Simple Farms customer information, user data, and Personal Data may be shared with certain third party companies for the purposes set forth below:

• Simple Farms may sometimes need to share your information and data, including your Personal Data, to help facilitate technical and administrative aspects of the Services (i.e., credit card processing, hosting, citation building & management). Simple Farms will take reasonable steps to ensure that these service providers are notified of their obligations to reasonably protect Personal Data on Simple Farms' behalf. Notwithstanding the above, we cannot guarantee that such service providers will adhere to the contractual obligations or acceptable business practices.
• We may provide your anonymized and aggregated Personal Data to third parties for their marketing and/or advertising purposes.
• The Apps or Site may allow you to connect with other websites, products, or services that we don't have control over. If you use these services, we will provide the third party with information about you to allow them to provide the service to you. We can't speak to the privacy practices of these third parties, and we encourage you to read their privacy policies before deciding whether to use their services.
• Simple Farms may release information when we believe it is necessary in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, a court order, or a subpoena. We will also share your Personal Data where we believe it is necessary for the purpose of our own, or a third party's legitimate interest relating to national security, law enforcement, litigation, criminal investigation, or protecting the safety of any person, provided that such interest is not overridden by your interests or rights and freedoms requiring the protection of your Personal Data.
• We may disclose certain Personal Data while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets. We may sell information and Personal Data with any successor to all or part of our business.
• We may disclose Personal Data whenever you consent to the sharing.

• Your Choices

You can always unsubscribe from our commercial or promotional emails, but if you continue to use the Services, we may still send you transactional and relational emails about your use of the Services.

You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the Apps, Site, and Services.

If you create an account to use the Apps, Site, and Services, you may be asked to choose a password for your account, in which case your account information shall be protected by your password. You should not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur in your account. You can access and update information in your account profile at any time by logging into the account with your login name and password. Once you have logged in, you can update certain information such as your name, photo (if applicable), email, password, billing information, and security preferences.

While you can prevent your device from sharing location information at any time through your device's operating system settings. Your location is important to your use of the Apps, Site, and Services and turning off your location information sharing may affect your use of the Apps, Site, and Services.

If would like to terminate your account, please contact us through our customer support with your request. If you choose to terminate your account, we will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the Apps or Site, assist with any investigations, prevent fraud, enforce any agreements between Simple Farms and you, or take other actions as required or permitted by law.

• We Store Information in the United States

The nature of our business means that the Personal Data collected through our Apps, Site, and Services will be transferred to the United States. Information we maintain is stored within the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. The Apps and Site are subject to U.S. laws, which may not afford the same level of protection as those in your country. Also, the Simple Farms personnel and the third-parties to whom we disclose Personal Data are located in the United States. We have not adopted policies that comply specifically with the EU General Data Protection Regulation (GDPR).

• Miscellaneous

Simple Farms reserves the right, at its sole discretion, to alter this Privacy Policy at any time without prior notice to you or any user, including to comply with privacy laws, regulations, and/or our own or industry standards, business practices, or otherwise. We encourage you to review this Privacy Policy each time you access or use the Apps, Site, or Services. Your use of the Apps, Site, or Services at any time, including after any change to this Privacy Policy, indicates your acceptance of this Privacy Policy and any change made to this Privacy Policy.

We take reasonable precautions to protect the privacy, accuracy, and reliability of any information you provide and to protect such information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Personal Data is stored within databases that are controlled by us or by our service providers. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. As a result, you transmit any information to or from the Apps, Site, and Services at your own risk.

We understand and share your concerns regarding your children's access to Internet and the Internet's access to your children. The Apps, Site, and Services are not directed to children. Consistent with the Children's Online Privacy Protection Act of 1998 (COPPA), we do not knowingly request or accept Personal Data submitted to any App or the Site by any visitor under 13 years of age. If we become aware that an individual under the age of 13 has provided information to Simple Farms through an App or the Site, we will make commercially reasonable efforts to delete such information from our databases.

If you live in California and have an established business relationship with us, you can request a list of the Personal Data we have shared with third parties and a list of the names of third party with whom we have shared your Personal Data. You may make such a request once per year. To make a request, email us atprivacy@simplefarms.agwith the subject line "California Shine the Light Inquiry."

This Privacy Policy shall be governed by the laws of the State of Colorado, without regard to conflicts of law principles. Any action relating to this Privacy Policy must be filed and maintained in a state or federal court of competent jurisdiction located in Denver, Colorado, and you consent to exclusive jurisdiction and venue in such courts for such purpose. Simple Farms makes no representation that this Privacy Policy and such practices comply with the laws of any country outside the United States.

Any action, suit, or proceeding arising out of or in connection with this Privacy Policy shall be in your and Simple Farms' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. You may not seek to have any dispute heard as a class action, a representative action, or in any proceeding in which you or Simple Farms acts or proposes to act in a representative capacity. A judge may not consolidate or join the claims of other persons or parties who may be similarly situated without the written consent of you, Simple Farms, and all other impacted parties. If any provision of this Privacy Policy is held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect.

If you have any questions or comments about this Privacy Policy or our privacy practices, or to report any violations of this Privacy Policy or abuse of the Apps, Site, or Services, please contact us atprivacy@simplefarms.ag.